IT Support Systems Engineer

  • ITQS

13/09/2023 - ΕΝΕΡΓΗ

Ρήγα Φεραίου, Αγ. Δημήτριος Αττικής 173 43, Ελλάδα

Associate's (ΙΕΚ)

Πλήρης απασχόληση

Έτη Εμπειρίας: 1-3

Εβδομάδ. Ώρες: 40

έως 2.000 €

  • Περιγραφή

    ITQS is seeking to recruit a high caliber, energetic individual as an IT Support Systems Engineer. The successful candidate should combine a relevant educational and professional background, with enthusiasm and eagerness and will work in a fast-paced environment on a multitude of tasks supporting our core business.
    The successful candidate will:
    • Install, configure and maintain computer & network equipment, operating systems and applications
    • Troubleshoot system, network & application problems, diagnosing and solving hardware or software faults
    • Provide technical support, either on site or remotely, to help set up systems or resolve issues
    • Take ownership of clients’ problems, following up the status, communicating progress and following through to ensure complete resolution
    • Assist with the roll-out of new services and applications & the maintenance of current ones
    • Log enquiries with descriptions of issues, progress and solutions
    • Identify, evaluate and recommend improvements in technologies and practices and work with other technical staff to develop relevant architectures, technologies, policies and procedures
  • Απαιτούμενες γνώσεις

    • Degree in Computer Science or equivalent experience
    • Experience in deployment, administration & troubleshooting of Microsoft products (Windows, AD, SQL, Office365)
    • Experience on virtualization platforms (VMware, KVM, Hyper-V)
    • Experience in troubleshooting common IT problems
    • Working knowledge of common information technologies & Cloud concepts
    • Excellent command of the English language both written & spoken.
    • Minimum 2 years of experience in technical support positions
    • Completed military obligations
    • Driving license
  • Επιπλέον πληροφορίες

    Other desired qualifications:
    • Experience on Networking & Security solutions
    • Certifications (Microsoft, VMware)
    • Experience with Apple operating systems
    Personal Characteristics:
    • Customer-oriented attitude & excellent communication skills
    • Attention to detail and strong sense of responsibility
    • Excellent analytical and problem-solving skills
    • Strong work ethic
    • Proactively manage own tasks and projects to agreed deadlines;
    • Ability to prioritize and manage several open issues
    • Ability to work effectively & efficiently with others or individually
    • Able to communicate complex concepts to a general audience
    • Solid listening and enquiring skills in combination with the ability to interact confidently with clients to establish what the problem is and explain the solution
    • Enthusiasm for continuous learning
    • Competitive salary tailored to each candidate’s skills and experience, bonus & benefits
    • Continuous improvement & training
    • Friendly & stable work environment with potential for professional advancement
  • Eπικοινωνία

    Μαρία Κοντού , 2109932362-