1st level Support

  • DNHOST IKE
Αίτηση

25/09/2023 - ΕΝΕΡΓΗ

Ευμολπιδών 23, Αθήνα 118 54, Ελλάδα

Associate's (ΙΕΚ)

Πλήρης απασχόληση

Έτη Εμπειρίας: 1-3

Εβδομάδ. Ώρες: 40

800

  • Περιγραφή

    1st Level Support Agent

    We are looking for a 1st Level Support Agent with knowledge and passion for helping customers succeed. We will provide the agent with all the necessary training and education in order to obtain high-demand in the IT industry such as customer service & technical support skills.

    Job Description:
    Technical support via phone & email for web hosting, DNS & email services.
    Installation & support for SSL certificates.
    Organizing and executing daily tasks (customer support & problem solving).
    Maintaining high standards for customer satisfaction.

    Qualifications:
    Excellent communication skills (written & verbal) in English & Greek.
    Excellent knowledge of MS Office (Excel, Word) & PC skills.
    Customer centric attitude
    Dynamic & kind personality
    Team spirit
    Good to know in the field (internet, web hosting, ssl certificates).
    Language skills:
    Excellent command of Greek (written & spoken)
    Proficiency level of English (written & spoken)

    Responsibilities:
    Customer service/technical support.
    Insightful thinking, willing to work and develop his/her career.
    High sense of responsibility, consistency & attention to personal data protection management.

    The company provides:
    • Competitive, fixed salary
    • Pleasant, easily accessible work environment
    • Continuous training and development opportunities
    • Free coffees and beverages

    * Military Obligations must be fulfilled.
    Only candidates meeting the requirements of the position will be answered.
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  • Eπικοινωνία

    DNHOST , 210 953 6767- https://dnhost.gr