Managed Services Assistant

  • Active Computer Systems
Αίτηση

03/10/2024 - ΕΝΕΡΓΗ

Τσικλητήρα, Ηράκλειο 141 21, Ελλάδα

Bachelor’s

Πλήρης απασχόληση

Έτη Εμπειρίας: 1-3

Εβδομάδ. Ώρες: 40

  • Περιγραφή

    Handling incoming phone calls, messages, and emails from customers.
    Providing information and assistance on the company's products.
    Troubleshooting technical issues and offering solutions to customer inquiries.
    Processing warranty claims, repairs, and replacements.
    Offering product recommendations based on customer needs and preferences.
    Maintaining high customer satisfaction through professional and courteous communication.

  • Απαιτούμενες γνώσεις

    Strong attention to detail.
    Good technical troubleshooting and problem-solving skills.
    Ability to handle unexpected changes and customer concerns with professionalism.
    Experience in customer support or technical support roles will be appreciated.

  • Επιπλέον πληροφορίες

  • Eπικοινωνία

    Άννα Κανάρη , 6937443251-