Junior Software Support Consultant

15/11/2023 - ΕΝΕΡΓΟ

Ελλάδα / Ιωαννίνα / Δωδώνης, 45500

Bachelor’s

Πλήρης απασχόληση

Έτη Εμπειρίας: 1-3

/ Όχι / Όχι

Εμφάνιση Τηλεφώνου

Προσωπικά κίνητρα
I am a graduate with a BSc in Economics. Alongside my academic achievements, I have taken on the role of a Junior Software Support Consultant/Customer Support. With a strong background in economics, I possess a solid understanding of business principles, financial concepts, and management practices. My experience as a Junior Software Support Consultant showcases my ability to provide technical assistance and troubleshooting for software systems, demonstrating my skill for problem-solving and customer support service.
My key responsibilities as a Junior Software Support Consultant/Customer Support: Communicate with clients over phone and emails Create technical documentation on project's deliverables Conduct software testing Conduct training sessions for clients and users. Participate in quality assurance testing of software updates and new releases. Gather client feedback on software functionality. Providing step-by-step guidance, performing remote diagnostics, and suggesting workarounds Handle routine HR paperwork, including employment verifications, status changes.
University of Ioannina | Bsc Economics 2016-2023 LinkedIn (2023) : Talent Management Digital Marketing Foundations Marketing Strategy: SEO Content Writing Human Resources Foundations Critical Thinking and Problem Solving Excel Plus Online

Προσωπικά κίνητρα