IT Specialist | Freelance (Hybrid)

  • Metadocs Ltd
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11/07/2025 - ΕΝΕΡΓΗ

Αθήνα, Ελλάδα

Associate's (ΙΕΚ)

Έτη Εμπειρίας: 3-5

Εβδομάδ. Ώρες:

  • Περιγραφή

    MetaDocs LTD seeks a highly skilled and motivated IT Specialist to join our IT Department. As an IT Specialist, you will play a pivotal role in providing exceptional technical support to our valued customers. You will have the opportunity to work with cutting-edge technologies and significantly impact our clients' information management systems.

    Key Responsibilities:

    Provide technical support and assistance to customers via phone, email, and remote sessions.
    Troubleshoot and resolve technical issues related to our email and document management solutions.
    Collaborate with cross-functional teams to ensure timely resolution of customer issues.
    Document and escalate complex technical problems as needed.
    Maintain a deep understanding of MetaDocs' products and services.
    Assist in the development of knowledge base articles.

    Qualifications:

    5+ years of experience working in a similar position.
    Strong understanding of Microsoft Exchange, IIS, Active Directory, and Microsoft Cloud Services.
    Proficiency in various Microsoft Windows Operating Systems.
    Familiarity with Microsoft SQL (desirable but not mandatory).
    Excellent verbal and written communication skills in both Greek and English.
    Customer-oriented with a strong commitment to providing exceptional service.
    Ability to work independently and as part of a team.
    Strong analytical and troubleshooting abilities.
    IT-related degree preferred (not mandatory).
    Microsoft qualifications preferred (not mandatory).

    At MetaDocs LTD, we believe in nurturing talent and providing opportunities for professional growth. As a member of our IT Department, you will have access to ongoing training and development programs to enhance your skills and advance your career. We offer a competitive salary based on qualifications and experience, a private insurance package, a supportive work environment, and the chance to work with cutting-edge technology.

    *Freelance (Hybrid): The first month will be in-office, after which a flexible hybrid model will be agreed upon. Candidates must be able to issue invoices or be willing to register for one if not already established. This job requires an 8-hour workday, Monday through Friday.

  • Eπικοινωνία

    Human Resources Department - [Εκδήλωση ενδιαφέροντος] , - www.metadocs.eu
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